Privacy Policy

At Eve Holidays, we are committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

When you book a trekking tour with us, we may collect the following information:

Your full name, address, and contact information (email, phone number)
Your date of birth
Your passport number and nationality
Your emergency contact details
Your dietary requirements, medical conditions, and other relevant information related to your trekking tour
Your payment information, including credit card details
We may also collect information about your use of our website and services, such as your IP address, browser type, and device information.

How We Use Your Information

We use your personal information for the following purposes:

To process your booking and provide you with our trekking services
To communicate with you about your trekking tour, including itinerary changes and updates
To comply with our legal obligations, such as providing information to government authorities as required by law
To improve our services and website, and to personalize your experience with us
To send you marketing communications about our services, promotions, and other updates, if you have given us your consent to do so.
We will only use your personal information for the purposes for which it was collected, unless we have your consent to use it for other purposes.

Information Sharing and Disclosure

We may share your personal information with the following third parties:

such as trekking guides and porters, who need your information to provide our services
Our payment processors, who handle your payment information securely
Government authorities, if required by law.
We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technology to protect your payment information, and we restrict access to your personal information to our authorized employees and partners.

Your Rights

You have the right to access, correct, or delete your personal information that we hold about you. You may also withdraw your consent to receive marketing communications from us at any time. To exercise these rights, please contact us using the contact information provided below.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by other means.

Contact Us, Call Us or WhatsApp message us at +977 9841414582